Patient Relations Representative

Description

Are you passionate about helping others and providing outstanding service? We are looking for a Patient Relations Representative to join our team and be the welcoming face of our organization. In this key role, you'll ensure a smooth, positive experience for our patients from the moment they arrive to the time they leave.

Duties:

  • Greet and check in patients with a warm, professional attitude
  • Verify patient information, insurance documents, and referrals; update records as needed
  • Answer phones, schedule appointments and follow-ups, and relay messages efficiently
  • Accurately enter patient information into the database
  • Assist with completing patient and clinic forms when necessary

Requirements:

  • High School Diploma or GED
  • Strong computer and data entry skills
  • Previous customer service experience, preferably in a healthcare setting
  • Friendly, professional demeanor and excellent communication skills

Benefits and Compensation

  • Competitive hourly pay starting at $18.56+, depending on experience
  • Comprehensive Benefits Package begins on day one, Including:
    • Generous paid time off: 212 hours annually (prorated based on start date)
    • 80 hours of sick leave annually (prorated based on start date)
  • Eligible for student loan repayment programs
  • Opportunities for professional growth and advancement within a mission-driven organization