Referral Coordinator

Description
We are seeking a detail-oriented and organized Referral Coordinator to join our team. In this role, you will work closely with healthcare providers, patients, and insurance companies to ensure timely and accurate coordination of medical referrals. Your strong communication skills and ability to manage multiple tasks will be essential in facilitating seamless patient care.

Duties

• Coordinate referrals to external specialists and medical providers.
• Obtain prior authorizations from insurance companies in accordance with individual plan requirements.
• Track referral progress and follow up to ensure patients complete appointments with referred providers.
• Maintain accurate and up-to-date documentation and logs of all referral activities.
• Communicate referral status and updates to medical staff and patients.
• Provide clerical or administrative support to medical staff as needed.

Requirements

• High school diploma or equivalent required.
• Prior related experience in a medical office or healthcare setting.
• Bilingual in English and Spanish preferred.
• Proficiency in the following areas:
• Medical terminology, medical records, and insurance processes
• HIPAA compliance and confidentiality
• Phone-based communication and customer service
• Medical referral systems and workflows

Compensation & Benefits

• Competitive salary starting at $15.43/hr + depending on experience
• Comprehensive benefits package begins on day one, including:
• Generous paid time off: 212 hours annually (prorated based on start date)
• 80 hours of sick leave annually (prorated)
• Eligible for student loan repayment programs
• Opportunities for professional growth and advancement within a mission-driven organization