General Description

Under the supervision of the Referral Coordinator Supervisor or Referral Manager, works with the medical staff to coordinate patient referrals for medical services not provided at NCHC. Provides a variety of clerical and general office support duties to facilitate the smooth flow of patients.

Essential Function

• Coordinates referrals to external medical providers. This duty is performed daily.
• Obtains authorizations from various insurance companies according to their plan requirements. This duty is performed daily.
• Tracking and follow up to close the loop making sure patients have seen referred provider. This duty is performed daily.
• Maintains documentation and runs reports for patient referrals. This duty is performed daily.
• Communicates status of patient referrals to the patient. This duty is performed daily.
• Provides backup for clerical and or medical staff as needed.
• Scanning and indexing documents to patient charts.
• Request medical records from facilities, specialists or from portals and send them to CMR for importing.

Benefits
North Country HealthCare is proud to offer a full range of benefits to our full and part time employees beginning day one, including:

• Medical insurance for as little as $6 per paycheck.
• Dental and Vision insurance.
• Critical Illness, Accident, and Hospital Stay supplemental coverage.
• Employer-paid life insurance, disability, and Employee Assistance Program.
• 401k with a 4% employer match.
• Up to $5,250 towards student loan repayment or educational tuition reimbursement annually, professional development support, and internal career growth opportunities
• Additionally, employees earn up to seven weeks of paid time off annually, with accrual beginning on day one.

Education

High School Diploma or equivalent GED. 

Experience
1 to 2 years related experience and/or training or combination of education and experience preferred.